Shipping Policy
At Dar Zayed, we strive to provide a convenient and smooth shopping experience, ensuring that your products are delivered with the highest level of care and on time.
Please review our shipping policy to understand the procedures and options available for your order.
Shipping locations:
-
Local Shipping: We ship orders to all governorates in Egypt.
-
International Shipping: We offer international shipping to some countries. If your country is not listed on the checkout page, please contact customer service via email {....} for further assistance.
Order processing time:
-
Processing Orders: Orders are typically processed within {.....} business days after payment is confirmed. For custom products, processing may take {.....} to {....} business days, depending on the complexity of the order.
-
Shipping Orders: Once the order is processed, it will be shipped to the address provided.
Shipping methods and delivery time:
-
Standard/Regular Shipping (Domestic): Delivery within {....} business days after shipment.
-
Express Shipping (Domestic): Delivery within {.....} hours after shipping.
-
International Shipping: Delivery time varies depending on destination and shipping method selected. You will be able to see the estimated delivery time upon checkout or you can inquire through customer service via email {.....}
Please note that delivery times are estimates and may be affected by factors beyond our control such as customs delays or issues with shipping companies.
Shipping costs:
Shipping costs are calculated based on order weight, shipping method and destination. You will be able to see the total shipping cost at checkout before completing your purchase. We may offer free shipping on orders over a certain value. Please check our website or sign up for our newsletter for updates.
Track your order:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the delivery status on the shipping company's website.
Customs, Duties and Taxes International Orders:
Please note that international shipments may be subject to customs duties, taxes and import fees, which are not included in our prices or shipping charges. The customer is responsible for paying these charges upon receipt of the order.
Shipping address: